Responsible Play & Support

Play tools (limits & breaks)

• Time limits: Set a session reminder or daily play limit in your account settings (if available). If you cannot find the option, contact us and we can assist with an account-level restriction.
• Spend controls: If you make optional in-app purchases, set a budget before you play and use your device/app store purchase controls. If you want purchase blocks applied to your account, contact support.
• Cool-off (short break): Request a temporary lock (e.g., 24 hours, 7 days, 30 days). During cool-off you will not be able to access gameplay.

Self-exclusion (longer break)

If you want to stop using cyraphorestlodge.com for an extended period, you can self-exclude. To request self-exclusion, email contact@cyraphorestlodge.com with:

1. Your account email/username and a clear request to self-exclude
2. The duration you want (e.g., 6 months, 1 year, indefinite)
3. Any related request (purchase blocks, marketing opt-out)

We will confirm when the exclusion is active. Please also delete saved payment methods in your device/app store and consider device-level app limits for added protection.

Warning signs & quick tips

• Chasing losses, playing longer than planned, hiding play, or feeling anxious/irritable when not playing
• Set a timer, take regular breaks, and avoid playing when stressed, tired, or using substances
• Talk to someone you trust and seek professional support early

Canada-oriented support resources

• Responsible Gambling Council: Help for Canadians
• ConnexOntario: free and confidential support information for Ontario residents.
• Crisis support: If you feel at immediate risk of harm, contact local emergency services or a qualified crisis line in your location.

Additional education resources

• GamTalk: peer support and gambling-related discussion resources for Canadians.
• Responsible Gambling Council: responsiblegambling.org
• ConnexOntario: connexontario.ca